Terms

Last updated 12 November 2026

Plain terms for using Digital Ofrenda. By signing in or using the site you agree to them. See also the privacy page.

What this is

Digital Ofrenda lets you build an online ofrenda for someone you love, a pet, or an occasion, keep it, and share it. We provide it as it is, and we work to keep it running, but we cannot promise it will always be available or free of errors. Keep your own copy of anything you cannot bear to lose.

Your account

• You sign in with an email address you control. Keep your email account secure, because anyone who can read it can sign in as you.
• You must be at least 13 years old.
• You can change your email address or delete your account at any time from the My ofrendas page.

Your content

• What you put in an ofrenda stays yours. You give us permission to store it and show it to the people you share it with, only so the site can work.
• Anyone with an ofrenda’s link can see it. You decide who gets the link.
• Only add photos and words you have the right to share, and take care with other people’s images and private details.
• Do not use the site for anything unlawful, to harass or deceive anyone, or to attack or overload the service. We may remove content or close accounts that break these terms.

Keepers and successors

The owner of an ofrenda can email its link to people to view it, and can invite co-keepers, who can change it, and can name one successor. Anyone who has an ofrenda’s link can view it, whether or not the owner sent it to them. A successor has no access unless they agree. Once they agree they become a co-keeper, who can change the ofrenda but not delete it, and the ofrenda can only pass to them after the owner has been away for a year (or six months, if the owner chose that) and has been told, with 30 days to stop it by signing in. Deleting an account does not erase an ofrenda that other people keep: it is passed on to them. An owner can also hand an ofrenda to someone, who becomes an owner beside the giver. If that person has no account and does not sign up within 90 days, the ofrenda goes to the signed-in person who opened it on the most days, or if nobody did, to the successor, then to the co-keepers, and otherwise stays with the giver; the owner has to type a word to confirm a handover. Owners are responsible for who they invite. An ofrenda that nobody else keeps is deleted with its owner’s account, and the site warns you before it does.

Upgrades and payments

• Upgrades (extra photos, seven tiers, Platinum) are one-time purchases, paid through Stripe. The price you see at checkout is what you pay.
• Extra photos and seven tiers are for the one ofrenda they were bought for. Platinum is for your account.
• If a payment is refunded in full, the upgrade it bought is removed. What you already saved is kept, but you cannot add beyond the free limits until the upgrade is back. Partial refunds do not remove an upgrade.
• If a payment is disputed with your bank, the upgrade stays while the dispute is looked into. If it is decided against the payment, the upgrade is removed in the same way as for a refund.
• If something went wrong with a purchase, write to us and we will look into it.

Our responsibility

We are not liable for losses that come from using the site, except where the law does not allow us to exclude it. Nothing here limits rights you have by law.

Changes

We may update these terms. If a change matters we will say so on this page. Using the site after a change means you accept it.

Questions: support@duelokit.com